Veterans Service Officer
Full-Time Posted: July 14, 2026This position involves responsibility for case coordination, counseling, and processing of claims for veterans and their dependents.
- Classification Type:
- Full-Time
- Salary (Grade):
- $55,306 (28W) Plus Excellent Benefits
Description
This position involves responsibility for case coordination, counseling, and processing of claims for veterans and their dependents. The incumbent is responsible for exercising sound professional judgement and knowledge in the processing of claims, completing interviews and assessments to discern needs of the veteran, and making referrals for veterans as deemed necessary. The work is performed under the general supervision of the Director of Veterans Services. The incumbent performs related work as required.
Minimum Qualifications
Candidates must be an honorable discharged veteran AND Either:
(A) Possession of Bachelor’s Degree; OR
(B) Successful completion of sixty (60) credit hours AND two (2) years of human services experience; OR
(C) Graduation from high school or possession of a high school equivalency diploma AND four (4) years of human services experience.
SPECIAL REQUIREMENT: Possession of a valid New York State driver’s license at time of appointment. License must remain valid throughout appointment.
Notes
- Candidate must be an honorably discharged wartime veteran unless the veteran is in possession of a Restoration of Honor Act Decision Letter restoring access to State benefits issued by the Division of Veterans’ Services.
- Degree(s) must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If the degree was awarded by an educational institution outside the United States and its territories, the candidate must provide independent verification of equivalency. A list of acceptable companies who provide this service can be found on the Internet at http://www.cs.ny.gov/jobseeker/degrees.cfm. Candidates will be required to pay the evaluation fee.
- Verifiable part-time experience will be pro-rated toward meeting full-time experience requirements.
How To Apply
To apply, go to https://oneida-portal.mycivilservice.com/post/jobopps and create an account. Then you can apply to whichever position(s) you are interested in.
If you have any questions please reach out to rhoran@oneidacountyny.gov or call the Personnel office at 315-798-5726
Oneida County is an equal opportunity employer.
*If you do not have internet access, paper applications can be picked up in the Personnel Department on the 7th Floor of the Oneida County Office Building. You may also request a paper application to be mailed by calling 315-798-5726.
